Accelerate New Hire Training and get high-end training for Global Interactions. Global Skills for a Global Economy.
A Range of Skills; Verbal & Non Verbal Communication Skills, Soft Skills, Functional Skills & Behavioral skills for high performance teams and organizations. Trained employees are ready to “Hit the Road Running” with reduced learning needs.
A complete “New Hire Training Program” that addresses Culture, Communication, Verbal Communication Skills, Universal Voice & Accent, Customer Service and a lot more. Employees learn to interact with a global audience and provide ‘effective responses’ that generate customer satisfaction.
For BPO’s – Call Centers: Core BPO & Call Center Essential Skills that have a direct impact on Call Control & SLA’s. Optional OJT (On Job Training) provides ‘Real Time’ finishing touches. Training is Customer/Client Centric with a “workplace perspective”.