A Universal – Global Voice & Accent – A Speech Correction Methodology that is very detailed, addresses a range of issues, including Mother Tongue Influence (MTI) to have fluent conversations. Improve Voice Effectiveness and Accent Neutralization for better Customer Interactions.
Develop and Enhance the Voice Skills and Clarity of Speech of employees. This training intervention can also include and focus on 360⁰ Verbal Communication skills Development. Improved Flow of conversation reflects competence, fewer frustrated customers, increased productivity and ‘Good Customer Experience’. Saves Time and More Satisfied Customers.
The Training is ideal for BPO’s, Call Centers, Corporate, Retail organizations, Real Estate, the Service Sectors such as Banks, Insurance Companies, Airlines and other organizations where Face to Face or Over the Phone interactions are required.
Impact of training For BPO & Call Centers: