Business English Communication.
Business Communication is important for Global Interactions. Business Communication in the workplace is diverse and requires a good foundation to cope with the challenges. Reports are sent on a daily basis which is read sometimes globally. Accurate and efficient communication reflects competence and develops ‘Trust”.
The Training Develops and Improves your organization’s “Business Communication Skills” for better business returns and ‘Customer Satisfaction and Loyalty’. Organizational Communication is “Key” to success.
Global Voice skills and Business writing skills are addressed in detail. It is not just what we speak and write, but a host of other underlying issues that are intertwined and embraced in Business English Communication. What is the “Message and Image” that is sent out when one communicates?
Communication at all levels play an important role. At the ‘operational level’ employees deal with clients/customers, However, Internal Communication is equally important, where inter-departmental interactions take place daily. The additional challenge is the generation gap in todays workplace with diverse personalities, ambitions and expectations. Attrition can be stemmed by “fine tuning internal communication” apart from other benefits.
I provide Professional Skills Training to help address a range of communication needs, particularly for , “Front Line Employee Communication & Inter-Departmental Communication”.
The training is ideal for Service Sectors such as Banks, Insurance Companies, Airlines, Corporate Organizations, Call Centers, BPO’s, and other organizations where Face to Face or Over the Phone interactions are required.
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